I am an Optimist. I believe it helps to, look on the bright side, hope for the best, and to have hope that things will always get better. I believe that your “Attitude determines your Altitude”. I believe in the power of smiling. Smiling does not cost a penny, it always makes me feel better and generally lifts the energy and confidence of those around me. I also believe that when you are smiling, no one knows what you are thinking. Ha-ha!
My wife used to call me a “Fearless Idiot”. This term of endearment referred to my willingness to do just about anything, usually without thinking to much about the possible risks. That all changed for me in 2007 when a quick decision to take a wave in California left me paralyzed from the neck down.…
Your ability to quickly establish and maintain a connection with others, even in challenging circumstances, is a primary key to success for all of us, especially for those of us in sales.
I have shared ten GOOD, BETTER, BEST, “Likability” standards below.
Ask yourself! What is the experience your customers get when they reach out to you on the web or a phone call? My research suggests that our senior prospects experience is not much different then what you can expect from a car dealership.
Honestly, I think it’s a possibility, especially if we don’t change the way we sell and adjust to the what is happening. With all of the information and transparency about cars and now senior living available on the web, are we nearing the point when savvy customers can study up and make a wise decision without the help of an expensive sales person.
if you are at the point where you are looking for opportunities to improve, try to resist looking in the mirror and instead, gather information from the people who have had an opportunity to experience your every day performance, have valid and helpful observations and who have the least to lose from sharing their unfiltered opinions. Your Prospects, because their opinion counts. Consider these benefits:
I like most of you have had my share of changes and challenges. Some have been relatively minor and some have rocked my whole world. About ten years ago I found myself completely paralyzed after hitting a sandbar while surfing in California. Since then I have had the opportunity to learn how to do everything differently. Fortunately, I was able to completely recover, but not before I learned some important lessons about dealing with change.
I have been working with and providing sales training in the senior living space for many years. I have discovered that the number one issue holding professional back from progressing and adapting new information is an inability to listen. On the flip side, those who are better listeners are also far more successful in learning and applying new ideas and skills in personal lives and enjoy more success in their careers. Here are some ideas that may help you clear away the top three listening roadblocks and improve your listening and learning.
Discounts and incentives are enticing but expensive in the long run. Selling value is an option that works best! Before you begin to rely on discounting here are some simple ideas on how to boost sales without using discounts at all! A sales manager I visited with needed to increase occupancy in the face of…
As I was preparing for Christmas these last couple of weeks, I was reminded of a fond memory. Unlike most of us, my oldest daughter Lyndzee does not like surprises and has never been willing to wait to see what she got for Christmas. Since she was little, Lyndzee would search our house and look…